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 What
is Assurz ...
The Assurz “100% Satisfaction Guarantee” allows customers to buy
online with total confidence. If for any reason a shopper is
unhappy with his or her purchase within the first 90 days after
delivery, Assurz will refund the price of the item including tax
and shipping, and provide packaging materials as needed. Assurz
does not charge merchants restocking fees, and even pays the
return shipping fee. Merchandise is liquidated in secondary
channels to avoid competing with participating merchants.
USA ePay’s merchants can now offer the Assurz guarantee as an
optional add-on fee paid by the customer during checkout, or
cover all consumer purchases and assume the fee as part of their
customer service costs. Either way shoppers will appreciate the
first class service and feel more comfortable with their buying
experience which will lead to more shopping cart conversions and
increased revenue.
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One
Click Protection ...
When a customer is shopping through a merchant's online store
Assurz is a simple option which customer's can be offered during
the cart checkout process. When the customer selects the Assurz
Satisfaction Guarantee (ASG) a small fee is added to the total
purchase price of the item the customer is purchasing. When the
order ships the customer will automatically receive and email
confirmation which will include an ASG identification number.
Customer can easily initiate a return directly with Assurz,
saving the merchant time and money, by calling the toll-free
877-ASSURZ-7 number within 90 days of the order's ship date with
their ASG identification number. Customer's then return the
item(s) to Assurz. Assurz will pay for return shipping and even
provide packing material, if necessary, free of charge and the
customer never pays a restocking fee. Once Assurz gets the
returned items a full refund, including shipping and taxes, is
refunded to the customer.
Key
Benfits ...
- Increase sales through more shopping cart
conversions.
- An industry-first, third-party 100% Satisfaction
Guarantee program especially created for online and
catalog merchants.
- Easy to implement and no set up or monthly fees .
- Two options for using the service:
- You pay for all of the items to be part of the
service.
- You customer would pay for the items during
check out.
The fee would be a percentage of the sale either way.
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Why
Merchant Offer Assurz
The Assurz 100% Satisfaction Guarantee program
directly benefits our online merchant partners, as the increase
in consumer confidence from a Satisfaction Guarantee translates
directly into a reduction in abandoned shopping carts and an
increase in sales revenue.
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Look for the Assurz
symbol whenever you shop online, and know that your
shopping experience will give you 100% Satisfaction.
Guaranteed. |
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White
Paper
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Click on the PDF icon to the left to
view the official Assurz advertisement slick. It
discusses some of the main features of the Assurz
program and how it works. For a custom version of
this sales slick please contact Assurz. |
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Click on the PowerPoint icon to the left to
view the PowerPoint presentation for the Assurz Buyers
Assurance Program. |
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More
Information ...
Need more information about the Assurz Satisfaction Guarantee or
ready to start using it? Feel free to contact us or contact our
Assurz rep. direct at (877) 620-1188 or email
merchants@assurz.com
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