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Scope
of This Policy - Effective 06/30/2010
This Privacy Policy covers USA ePay's treatment of personally
identifiable information collected from merchants (hereafter
"merchant" or "you") who use the USA ePay payment gateway
services, as well as consumer information that we acquire in the
course of our business. This Policy also covers the treatment of
personally identifiable information that USA ePay's business
partners may share with it.
This Policy does not apply to the practices of companies that
USA ePay does not own or control, or to people that USA ePay
does not employ or manage. USA ePay is a wholly owned subsidiary
of GorCorp, Inc. This Policy is specific to USA ePay and does
not apply to other Web sites or Internet services that are part
of GorCorp, Inc.
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USAePay has been awarded TRUSTe's Privacy Seal signifying that this privacy policy and practices have been reviewed by TRUSTe for compliance with TRUSTe's program requirements including transparency, accountability and choice regarding the collection and use of your personal information. The TRUSTe program does not cover information that may be collected through downloadable software.
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| TRUSTe's mission, as an independent third party, is to accelerate online trust among consumers and organizations globally through its leading privacy trustmark and innovative trust solutions. If you have questions or complaints regarding our privacy policy or practices, please contact us at 866-872-3729 or info@usaepay.com. If you are not satisfied with our response you can contact TRUSTe here . |
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Information
Collection and Use
USA ePay collects personally identifiable information when you
register for an USA ePay account, and when you use certain USA
ePay products and services. USA ePay may also receive personally
identifiable information from its resellers and other business
partners.
When you register with USA ePay, we ask for your contact
information (such as your name, street address and email
address), as well as certain information pertaining to your
business, along with billing information such as a bank account
and/or credit card number.
In the course of processing a payment transaction, we typically
receive information related to the transaction from the merchant
or a financial institution. This normally includes information
about the payment that a consumer has furnished to the merchant
or financial institution in the course of placing the order. We
do not acquire any information directly from consumers through
the www.usaepay.com Web site. We do not sell your personal
information to third parties.
The personally identifiable information we acquire in processing
payment transactions varies according to the nature of the
transaction and the way in which merchants or financial
institutions are using our payment services. It may include, for
example, the amount of the transaction, the consumer's name,
credit card number and expiration date or checking account
number, billing address, and shipping address.
USA ePay uses the information collected to fulfill your requests
for products and/or services, to process payment transactions,
to facilitate billing, and otherwise deliver the payment gateway
services. Personally identifiable consumer information is only
used to process payment transactions and is never used for any
other purpose.
USA ePay does not offer services or sell products to children.
USA ePay does not request or knowingly collect personally
identifiable contact information from anyone under the age of
13.
Information Sharing and Disclosure
Protecting personally identifiable information about merchants
and consumers is an important part of our business. We share and
disclose such information only as described below.
USA ePay will only send personally identifiable information
about you to other companies or people when: 1) we have your
consent to share the information; 2) we need to share your
information to provide the product or service you have
requested; 3) we need to send the information to companies who
work on behalf of USA ePay to provide a product or service to
you (unless we tell you differently these companies do not have
any right to use the personally identifiable information we
provide them beyond what is necessary to assist us).
Personally identifiable consumer information is shared with
third parties (such as banks and credit card processors) to the
extent necessary for USA ePay to deliver payment processing
services.
We also may release personally identifiable information when we
believe release is appropriate to comply with law, such as a
subpoena, or similar legal process; enforce or
apply our Merchant Agreement and other agreements; or protect
the rights, property, or safety of USA ePay, our users, or
others. This includes exchanging information with other
companies and organizations for fraud protection and risk
reduction.
In the unlikely event that USA ePay is acquired, merchant
account information may be one of the transferred assets.
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Information
Security
Information security is critical to our business. We work to
protect the security of your information during transmission by
using Secure Sockets Layer (SSL) software, which encrypts the
information you input. We store information gathered on secure
computers located in a locked data center. The number of
employees involved in the management of the data center that
have physical access to these computers is limited. We use
firewalls and other security technology to prevent our computers
from being accessed by unauthorized persons.
We also require that all personally identifiable consumer
information sent to us by you be encrypted using SSL encryption.
It is important for you to protect against unauthorized access
to your Login ID/password and to your computer. Be sure to sign
off when finished using a shared computer and otherwise protect
the password used to access USA ePay services.
Cookies
We may use cookies, for example, to keep track of your
preferences and profile information. Cookies are also used to
collect general usage and volume statistical information that
does not include personal information.
We use another company to place cookies on your computer to
collect non-personally identifiable information to compile
aggregated statistics for us about visitors to our site.
Web beacons
Our Web pages contain electronic images known as Web beacons
(sometimes called single-pixel gifs) and are used along with
cookies to compile aggregated statistics to analyze how our site
is used and may be used in some of our emails to let us know
which emails and links have been opened by recipients. This
allows us to gauge the effectiveness of our customer
communications and marketing campaigns.
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Account
Information and Preferences
USA ePay gives you the ability to edit or delete your USA ePay Account
Information and preferences at any time by using the Settings
option in your Merchant Console, or by emailing us at
support@usaepay.com.
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Notice
for European Users
USA ePay is located in the United States. Any information that
you provide to USA ePay will be transferred out of the EU to the
United States. By providing personal information to us, you are
consenting to its storage and use as described herein.
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Changes
to this Policy
USA ePay reserves the right to modify or amend this Privacy
Policy at any time and for any reason. If there are material
changes to this statement or in how USA ePay will use personally
identifiable information, USA ePay will post notice on the USA
ePay news release page at www.usaepay.com prior to implementing
the change. If you have additional questions about this Policy,
please contact us at
support@usaepay.com.
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Contacting Us
It's easy to get in touch with us. We are
here to help you when you need us.
Physical Address of USAePay for Privacy
Policy Purposes:
USAePay
4929 Wilshire Blvd. , Suite 800
Los Angeles, CA 90010 USA
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Become a Reseller
Are you a merchant service bank or ISO
interested in reselling the gateway to your
merchants? Get started today with USA ePay.
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